Zohaib Khan · GTM Solutions Architect | CRM, RevOps & AI Automation
GTM Solution Architect

I lead the systems and AI agents that run go-to-market.

Less manual work. More revenue. I design, build and run the CRM, automation and AI agents that keep go-to-market moving — end to end, from small teams to enterprise.

Start a conversation See the work Services
800+cumulative hours saved per week using AI agents and automation across multiple teams
50+AI agents built and scaled for GTM, product and support teams
300+users onboarded and trained on HubSpot across 7 regions

800+ hours a week = call transcription 500+ + voice calling 200+ + Revenue Command Center ~100

Solutions delivered for
Regions
  • DACH
  • EU
  • EMEA
  • Nordics
  • Global teams
Industries
  • Shared mobility
  • Influencer marketing
  • Online marketplace
  • Fintech
  • Manufacturing
  • Insuretech
Companies worked withNexi GroupGOCOMOWunder Mobility
How I wire a revenue engine

From first touch to forecast

The same six stages show up in most of my projects. Each one is a system I have built and connected to the CRM.

1

Capture and route

One CRM, clean data, clear ownership.

HubSpotAPIs
2

Score and prioritise

Lifecycle stages and lead scoring.

HubSpotSQL
3

Reach out

Agents that handle follow-up and outreach.

n8nZapier
4

Talk

AI voice agents take repetitive calls.

AircallLLM
5

Record

Calls become summaries and tasks.

DatabricksOpenAI
6

Forecast and retain

Dashboards and churn models.

Power BITableau
Agents run with guardrails, so people stay in control of what matters.
Case studies

Projects in depth

The business problem, what I did, the architecture, and the numbers before and after.

All 17 projects →
Technical proof

See how I build

Architecture boards, dashboards and the calculators I use to plan agents. Client data is left out where it is confidential.

Services

Where I can help

All services →

Have a GTM system to fix or build?

Contact meSee services
Work

Projects and results

Seventeen projects across CRM architecture, AI agents, automation, reporting and customer lifecycle. Three are full case studies with the architecture, before-and-after numbers and proof.

Services

Forward deployed, from design to handover

I work inside your team and on your stack. You get a system that runs and people who know how to use it.

How I work

Four steps, one accountable owner

Tell me what is slowing your team down.

Contact me
About

Architect who stays for the rollout

I am a GTM Solutions Architect for CRM, RevOps and AI automation, and I work forward deployed inside revenue teams, with 5+ years in RevOps building solutions from small teams to enterprise. At Nexi Group I led the HubSpot rollout across 7 regions and own the AI agent programme: 50+ agents built and scaled with n8n, Zapier and Breeze, saving 800+ hours a week.

I have implemented solutions for teams in DACH, the EU, EMEA, the Nordics and global functions. Earlier I ran revenue operations at GOCOMO and Wunder Mobility and led a full Pipedrive to HubSpot migration. I advise senior leadership, turn business problems into scalable CRM design, and lead the delivery myself.

LinkedIn profileContact me
Based inHamburg, Germany
Experience5+ years in RevOps, from small teams to enterprise
Current roleCRM Solutions Architect, Nexi Group
EducationMSc International Economics and Management, Universität Paderborn
LanguagesEnglish (advanced), German (intermediate)

Experience

Nexi Group07/2023 – Present
Hamburg

CRM Solutions Architect

  • Led the multi-region HubSpot rollout across 7 regions end to end, centralising CRM for 300+ users and lifting pipeline visibility by 25%.
  • Orchestrated and scaled 50+ AI agents and automations with Breeze, Zapier and n8n, saving 800+ hours a week across sales and support. This includes the 15-agent Revenue Command Center, which cut manual outreach by 20% (about 100 hours a week).
  • Defined and drove the CRM operating model, processes and governance with sales, marketing and product, raising adoption by 15%.
  • Designed and implemented the integration architecture and end-to-end data flows with APIs, reducing manual errors by 20%.
GOCOMO GmbH10/2022 – 06/2023
Berlin

RevOps Architect

  • Designed and rolled out the customer lifecycle framework and lead scoring model, improving lead-to-opportunity conversion by 15%.
  • Led the replacement of Excel forecasting with custom CRM objects, improving forecast accuracy by 15–20%.
  • Automated core CRM workflows and integrations, reducing manual work by 20%.
Wunder Mobility03/2021 – 09/2022
Hamburg

Revenue Operations Manager

  • Led the end-to-end migration from Pipedrive to HubSpot, redesigning data models, pipelines and workflows.
  • Built the KPI dashboards and led A/B tests across acquisition and conversion funnels, improving performance by 5–10%.
Wunder Mobility10/2020 – 2021
Hamburg

Customer Success Manager

  • Managed 40+ enterprise accounts and turned customer feedback into product roadmap priorities.
  • Designed and launched retention journeys and scoring models, reducing churn by 5–10%.

Skills

Automation and integration
n8nZapierHubSpot workflowsREST APIswebhooksPostman
Solution architecture
CRM architecturedata modellinglifecycle managementlead scoringcustomer journey design
Data and reporting
SQLPower BITableauLookerAlteryxKPI dashboards
Delivery
Stakeholder managementsolution consultingpre-sales supportAgile with Jira and Confluence
Contact

Tell me what you are building

Describe the problem and the stack you use. I read every message.

Emailzohaib6khan@gmail.com
Phone+49 176 8694 0408
LocationHamburg, Germany